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Vol 6, No 2 (2025) The Influence of Brand Image and Service Quality on Customer Loyalty for Honda Motorcycles at Astra Motor Ahmad Yani Pontianak through Customer Satisfaction as an Intervening Variable Abstract  PDF
Nita Aulia Putri, Fita Kurniasari
 
Vol 6, No 2 (2025) The Influence of Service Quality and Facilities on Revisit Intention at Aufa Hotel with Customer Satisfaction as an Intervening Variable Abstract  PDF
Fitri Wahyuni, Fita Kurniasari
 
Vol 6, No 2 (2025) The Influence of Service Quality and Customer Satisfaction on Customer Loyalty in Freight Forwarding Services of CV. Citra Surya Abadi Pontianak Abstract  PDF
Izham Al Qori, Samsuddin Samsuddin
 
Vol 6, No 2 (2025) The Influence of Service Quality and Price on Customer Satisfaction of Economy-Type Rooms at Hotel Rajawali in Nanga Pinoh, Melawi Regency Abstract  PDF
Ferry Kurniawan, Helman Fachri
 
Vol 6, No 2 (2025) The Influence of Price Perception and Delivery Speed on Purchase Decision of Skintific Products and Its Impact on Customer Satisfaction on the Shopee Marketplace in Pontianak City Abstract  PDF
Nurul Rahmaniah, Sumiyati Sumiyati
 
Vol 6, No 2 (2025) The Influence of Marketing Communication and Service Quality on Customer Loyalty Using Tabungan Simpeda Products at PT Bank Pembangunan Daerah Kalimantan Barat Main Branch Through Satisfaction as an Intervening Variable Abstract  PDF
Diki Wahyudi, Ananda Archie
 
Vol 6, No 1 (2025) Development of a Service Excellence Model for Customer Satisfaction in Schools Abstract
Pamuji Raharjo, Ribut Wahyu Eriyanti, Hari Sunaryo
 
Vol 6, No 2 (2025) The Influence of Service Quality and Price on Customer Satisfaction of GoFood on the Gojek Application among University Students in Pontianak City Abstract  PDF
Afriana Afriana, Fenni Supriadi
 
Vol 6, No 2 (2025) The Influence of Public Literacy Level, Brand Image, and Service Quality on Customer Satisfaction in Life Insurance Products: A Case Study of the PT Prudential Prestasi Agency Binjai Abstract  PDF
Deni Irawan, Juliana Nasution, Rahmi Syahriza
 
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