Article Open Access

The Role of Technology in Increasing the Competitiveness of SMEs in the Digital Era

(1) * Eva Anzani Siregar Mail (Universitas Negeri Padang, Padang, 25171, Indonesia)
(2) Yunia Wardi Mail (Universitas Negeri Padang, Padang, 25171, Indonesia)
(3) Marwan Marwan Mail (Universitas Negeri Padang, Padang, 25171, Indonesia)
*Corresponding author

Abstract


This study examines the role of digital technologies in enhancing the competitiveness of small and medium enterprises (SMEs) in the digital era using a Systematic Literature Review (SLR) approach. The findings highlight that digital transformation enables SMEs to accelerate innovation, expand collaboration networks, and improve operational efficiency. The adoption of technologies such as blockchain, e-commerce, and digital payment systems have positively impacted SMEs by increasing transparency, expanding market reach, and optimizing supply chains. However, challenges such as limited financial resources, lack of digital skills, and weak corporate governance hinder effective technology adoption. Government policies, collaboration with research institutions, and tailored digital strategies are essential to overcome these barriers. The study emphasizes the need for adaptive strategies to integrate Industry 4.0 technologies and sustain SME growth.

Keywords


Digital Technology; SMEs; Competitiveness; Digital Transformation; Systematic Literature Review

   

DOI

https://doi.org/10.33122/ejeset.v6i1.451
      

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Aditya, T., Ningrum, S., Nurasa, H., & Irawati, I. (2023). Community needs for the digital divide on the smart city policy. Heliyon, 9(8), e18932. https://doi.org/10.1016/j.heliyon.2023.e18932

Al-Azzam, M., & Charfeddine, L. (2022). Financing new entrepreneurship: Credit or microcredit? Economics Letters, 216, 110634. https://doi.org/10.1016/j.econlet.2022.110634

Altes, G. C., Ong, A. K. S., & German, J. D. (2024). Determining factors affecting Filipino consumers’ behavioral intention to use cloud storage services: An extended technology acceptance model integrating valence framework. Heliyon, 10(4), e26447. https://doi.org/10.1016/j.heliyon.2024.e26447

Amadasun, D. O. E., & Mutezo, A. T. (2022). Effect of market-driven strategies on the competitive growth of SMEs in Lesotho. Journal of Innovation and Entrepreneurship, 11(1). https://doi.org/10.1186/s13731-022-00217-4

Atoyan, K. (2014, March 26). Role of Small and Medium Business in Stimulation of Export in Republic of Armenia. International Conference on Business, Sociology and Applied Sciences. https://doi.org/10.15242/ICEHM.ED0314512

Charfeddine, L., Umlai, M. I., & El-Masri, M. (2024). Impact of financial literacy, perceived access to finance, ICT use, and digitization on credit constraints: evidence from Qatari MSME importers. Financial Innovation, 10(1). https://doi.org/10.1186/s40854-023-00557-4

Charfeddine, L., & Zaouali, S. (2022). The effects of financial inclusion and the business environment in spurring the creation of early-stage firms and supporting established firms. Journal of Business Research, 143(January), 1–15. https://doi.org/10.1016/j.jbusres.2022.01.014

De Simone, V., Pasquale, V. Di, & Miranda, S. (2022). An overview on the use of AI/ML in Manufacturing MSMEs: solved issues, limits, and challenges. Procedia Computer Science, 217, 1820–1829. https://doi.org/10.1016/j.procs.2022.12.382

Endris, E., & Kassegn, A. (2022). The role of micro, small and medium enterprises (MSMEs) to the sustainable development of sub-Saharan Africa and its challenges: a systematic review of evidence from Ethiopia. Journal of Innovation and Entrepreneurship, 11(1). https://doi.org/10.1186/s13731-022-00221-8

Farida, I., & Setiawan, D. (2022). Business Strategies and Competitive Advantage: The Role of Performance and Innovation. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 163. https://doi.org/10.3390/joitmc8030163

Goldfarb, A., & Tucker, C. (2017). Digital Economics. https://doi.org/10.3386/w23684

Kawane, T., Adu-Gyamfi, B., Cao, Y., Zhang, Y., Yamazawa, N., He, Z., & Shaw, R. (2024). Digitization as an Adaptation and Resilience Measure for MSMEs amid the COVID-19 Pandemic in Japan: Lessons from the Food Service Industry for Collaborative Future Engagements. Sustainability (Switzerland), 16(4). https://doi.org/10.3390/su16041550

Kilay, A. L., Simamora, B. H., & Putra, D. P. (2022). The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 119. https://doi.org/10.3390/joitmc8030119

Kumar, S., Goel, U., Joshi, P., & Johri, A. (2024). Factors affecting Information & Communication Technology (ICT) adoption among MSMEs. Journal of Open Innovation: Technology, Market, and Complexity, 10(1), 100205. https://doi.org/10.1016/j.joitmc.2023.100205

Latifah, L., Setiawan, D., Aryani, Y. A., Sadalia, I., & Al Arif, M. N. R. (2022). Human Capital and Open Innovation: Do Social Media Networking and Knowledge Sharing Matter? Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 116. https://doi.org/10.3390/joitmc8030116

Lin, B., & Xu, C. (2024). Digital inclusive finance and corporate environmental performance: Insights from Chinese micro, small- and medium-sized manufacturing enterprises. Borsa Istanbul Review, February. https://doi.org/10.1016/j.bir.2024.02.009

Loo, M. K., Ramachandran, S., & Raja Yusof, R. N. (2023). Unleashing the potential: Enhancing technology adoption and innovation for micro, small and medium-sized enterprises (MSMEs). Cogent Economics and Finance, 11(2), 1–33. https://doi.org/10.1080/23322039.2023.2267748

Machado, E. A., Scavarda, L. F., Caiado, R. G. G., & Santos, R. S. (2024). Industry 4.0 and Sustainability Integration in the Supply Chains of Micro, Small, and Medium Enterprises through People, Process, and Technology within the Triple Bottom Line Perspective. Sustainability (Switzerland), 16(3). https://doi.org/10.3390/su16031141

Madhavan, M., Wangtueai, S., Sharafuddin, M. A., & Chaichana, T. (2022). The Precipitative Effects of Pandemic on Open Innovation of SMEs: A Scientometrics and Systematic Review of Industry 4.0 and Industry 5.0. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 152. https://doi.org/10.3390/joitmc8030152

Martínez-Peláez, R., Ochoa-Brust, A., Rivera, S., Félix, V. G., Ostos, R., Brito, H., Félix, R. A., & Mena, L. J. (2023). Role of Digital Transformation for Achieving Sustainability: Mediated Role of Stakeholders, Key Capabilities, and Technology. Sustainability (Switzerland), 15(14). https://doi.org/10.3390/su151411221

Martini, Setiawan, D., Adhariani, D., Harymawan, I., & Widodo, M. (2023). E-commerce and micro and small industries performance: The role of firm size as a moderator. Journal of Open Innovation: Technology, Market, and Complexity, 9(3), 100142. https://doi.org/10.1016/j.joitmc.2023.100142

Mishra, S. K., & Kushwaha, H. (2023). Managing litigation risk through business legal expense insurance: Facilitators and inhibitors for MSMEs. IIMB Management Review, 35(1), 57–70. https://doi.org/10.1016/j.iimb.2023.04.002

Modgil, S., Dwivedi, Y. K., Rana, N. P., Gupta, S., & Kamble, S. (2022). Has Covid-19 accelerated opportunities for digital entrepreneurship? An Indian perspective. Technological Forecasting and Social Change, 175, 121415. https://doi.org/10.1016/j.techfore.2021.121415

Mulchandani, K., Jasrotia, S. S., & Mulchandani, K. (2023). Determining supply chain effectiveness for Indian MSMEs: A structural equation modelling approach. Asia Pacific Management Review, 28(2), 90–98. https://doi.org/10.1016/j.apmrv.2022.04.001

Müller-Pérez, J., Garza-Muñiz, V. S., Acevedo-Duque, Á., García-Salirrosas, E. E., Esponda-Pérez, J. A., & Álvarez-Becerra, R. (2022). The Future of Tamaulipas MSMEs after COVID-19: Intention to Adopt Inbound Marketing Tools. Sustainability (Switzerland), 14(19). https://doi.org/10.3390/su141912714

Nithyanandam, G., Munguia, J., & Marimuthu, M. (2022). “Digital literacy”: Shaping industry 4.0 engineering curriculums via factory pilot-demonstrators. Advances in Industrial and Manufacturing Engineering, 5(March), 100092. https://doi.org/10.1016/j.aime.2022.100092

Pellegrino, A., & Abe, M. (2023). Leveraging Social Media for SMEs: Findings from a Bibliometric Review. Sustainability (Switzerland), 15(8), 1–16. https://doi.org/10.3390/su15087007

Prasad, S., Rao, A. N., & Lanka, K. (2022). Analysing the Barriers for Implementation of Lean-led Sustainable Manufacturing and Potential of Blockchain Technology to Overcome these Barriers: A Conceptual Framework. International Journal of Mathematical, Engineering and Management Sciences, 7(6), 791–819. https://doi.org/10.33889/IJMEMS.2022.7.6.051

Ragoobur, V. T., Seetanah, B., Jaffur, Z. K., & Mooneeram-Chadee, V. (2023). Building recovery and resilience of Mauritian MSMEs in the midst of the COVID-19 pandemic. Scientific African, 20. https://doi.org/10.1016/j.sciaf.2023.e01651

Rakshit, S., Islam, N., Mondal, S., & Paul, T. (2022). Influence of blockchain technology in SME internationalization: Evidence from high-tech SMEs in India. Technovation, 115, 102518. https://doi.org/10.1016/j.technovation.2022.102518

Rethlefsen, M. L., & Page, M. J. (2021). PRISMA 2020 and PRISMA-S: common questions on tracking records and the flow diagram. Journal of the Medical Library Association, 110(2). https://doi.org/10.5195/jmla.2022.1449

Rizi, Y. A., Dharma, F., Amelia, Y., & Prasetyo, T. J. (2023). Factors Affecting Trust and Interest in Transactions By Indonesian Msme Sellers in E-Commerce. Journal of Indonesian Economy and Business, 38(1), 19–42. https://doi.org/10.22146/jieb.v38i1.4394

Rojas-García, J. A., Elias-Giordano, C., Quiroz-Flores, J. C., & Nallusamy, S. (2024). Profitability enhancement by digital transformation and canvas digital model on strategic processes in post-Covid-19 in logistics SMEs. Social Sciences and Humanities Open, 9(December 2023). https://doi.org/10.1016/j.ssaho.2023.100777

Sastararuji, D., Hoonsopon, D., Pitchayadol, P., & Chiwamit, P. (2022). Cloud accounting adoption in Thai SMEs amid the COVID-19 pandemic: an explanatory case study. Journal of Innovation and Entrepreneurship, 11(1). https://doi.org/10.1186/s13731-022-00234-3

Semenog, A. (2020). Digital Technologies In The Conditions Of Digital Economy Formation. Scientific Notes of Ostroh Academy National University, “Economics” Series, 1(19(47)), 20–28. https://doi.org/10.25264/2311-5149-2020-19(47)-20-28

Srisathan, W. A., Ketkaew, C., & Naruetharadhol, P. (2023). Assessing the effectiveness of open innovation implementation strategies in the promotion of ambidextrous innovation in Thai small and medium-sized enterprises. Journal of Innovation and Knowledge, 8(4). https://doi.org/10.1016/j.jik.2023.100418

Supriyati, Suharman, H., & Supriadi, T. (2023). Business Strategy and Use of Information Technology Toward Asean Msmes Performance in the Post-Pandemic Crisis. Journal of Eastern European and Central Asian Research, 10(5), 886–897. https://doi.org/10.15549/jeecar.v10i5.1438

Surya, B., Menne, F., Sabhan, H., Suriani, S., Abubakar, H., & Idris, M. (2021). Economic Growth, Increasing Productivity of SMEs, and Open Innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 20. https://doi.org/https://doi.org/10.3390/joitmc7010020

Susanti, E., Mulyanti, R. Y., & Wati, L. N. (2023). MSMEs performance and competitive advantage: Evidence from women’s MSMEs in Indonesia. Cogent Business and Management, 10(2), 1–27. https://doi.org/10.1080/23311975.2023.2239423

Telukdarie, A., Dube, T., Matjuta, P., & Philbin, S. (2023). The opportunities and challenges of digitalization for SME’s. Procedia Computer Science, 217, 689–698. https://doi.org/https://doi.org/10.1016/j.procs.2022.12.265

Telukdarie, A., Philbin, S., Mwanza, B. G., & Munsamy, M. (2022). Digital Platforms for SMME Enablement. Procedia Computer Science, 200, 811–819. https://doi.org/10.1016/j.procs.2022.01.278

Tortora, A. M. R., Maria, A., Valentina, D. P., Iannone, R., & Pianese, C. (2021). ScienceDirect A survey study on Industry 4 . 0 readiness level of Italian small and medium enterprises. Procedia Computer Science, 180, 744–753. https://doi.org/10.1016/j.procs.2021.01.321

Valdez-Juárez, L. E., & Castillo-Vergara, M. (2021). Technological capabilities, open innovation, and eco-innovation: Dynamic capabilities to increase corporate performance of smes. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 1–19. https://doi.org/10.3390/joitmc7010008

Vu-Ngoc, H., Elawady, S. S., Mehyar, G. M., Abdelhamid, A. H., Mattar, O. M., Halhouli, O., Vuong, N. L., Ali, C. D. M., Hassan, U. H., Kien, N. D., Hirayama, K., & Huy, N. T. (2018). Quality of flow diagram in systematic review and/or meta-analysis. PLOS ONE, 13(6), e0195955. https://doi.org/10.1371/journal.pone.0195955

Aditya, T., Ningrum, S., Nurasa, H., & Irawati, I. (2023). Community needs for the digital divide on the smart city policy. Heliyon, 9(8), e18932. https://doi.org/10.1016/j.heliyon.2023.e18932

Al-Azzam, M., & Charfeddine, L. (2022). Financing new entrepreneurship: Credit or microcredit? Economics Letters, 216, 110634. https://doi.org/10.1016/j.econlet.2022.110634

Altes, G. C., Ong, A. K. S., & German, J. D. (2024). Determining factors affecting Filipino consumers’ behavioral intention to use cloud storage services: An extended technology acceptance model integrating valence framework. Heliyon, 10(4), e26447. https://doi.org/10.1016/j.heliyon.2024.e26447

Amadasun, D. O. E., & Mutezo, A. T. (2022). Effect of market-driven strategies on the competitive growth of SMEs in Lesotho. Journal of Innovation and Entrepreneurship, 11(1). https://doi.org/10.1186/s13731-022-00217-4

Atoyan, K. (2014, March 26). Role of Small and Medium Business in Stimulation of Export in Republic of Armenia. International Conference on Business, Sociology and Applied Sciences. https://doi.org/10.15242/ICEHM.ED0314512

Charfeddine, L., Umlai, M. I., & El-Masri, M. (2024). Impact of financial literacy, perceived access to finance, ICT use, and digitization on credit constraints: evidence from Qatari MSME importers. Financial Innovation, 10(1). https://doi.org/10.1186/s40854-023-00557-4

Charfeddine, L., & Zaouali, S. (2022). The effects of financial inclusion and the business environment in spurring the creation of early-stage firms and supporting established firms. Journal of Business Research, 143(January), 1–15. https://doi.org/10.1016/j.jbusres.2022.01.014

De Simone, V., Pasquale, V. Di, & Miranda, S. (2022). An overview on the use of AI/ML in Manufacturing MSMEs: solved issues, limits, and challenges. Procedia Computer Science, 217, 1820–1829. https://doi.org/10.1016/j.procs.2022.12.382

Endris, E., & Kassegn, A. (2022). The role of micro, small and medium enterprises (MSMEs) to the sustainable development of sub-Saharan Africa and its challenges: a systematic review of evidence from Ethiopia. Journal of Innovation and Entrepreneurship, 11(1). https://doi.org/10.1186/s13731-022-00221-8

Farida, I., & Setiawan, D. (2022). Business Strategies and Competitive Advantage: The Role of Performance and Innovation. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 163. https://doi.org/10.3390/joitmc8030163

Goldfarb, A., & Tucker, C. (2017). Digital Economics. https://doi.org/10.3386/w23684

Kawane, T., Adu-Gyamfi, B., Cao, Y., Zhang, Y., Yamazawa, N., He, Z., & Shaw, R. (2024). Digitization as an Adaptation and Resilience Measure for MSMEs amid the COVID-19 Pandemic in Japan: Lessons from the Food Service Industry for Collaborative Future Engagements. Sustainability (Switzerland), 16(4). https://doi.org/10.3390/su16041550

Kilay, A. L., Simamora, B. H., & Putra, D. P. (2022). The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 119. https://doi.org/10.3390/joitmc8030119

Kumar, S., Goel, U., Joshi, P., & Johri, A. (2024). Factors affecting Information & Communication Technology (ICT) adoption among MSMEs. Journal of Open Innovation: Technology, Market, and Complexity, 10(1), 100205. https://doi.org/10.1016/j.joitmc.2023.100205

Latifah, L., Setiawan, D., Aryani, Y. A., Sadalia, I., & Al Arif, M. N. R. (2022). Human Capital and Open Innovation: Do Social Media Networking and Knowledge Sharing Matter? Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 116. https://doi.org/10.3390/joitmc8030116

Lin, B., & Xu, C. (2024). Digital inclusive finance and corporate environmental performance: Insights from Chinese micro, small- and medium-sized manufacturing enterprises. Borsa Istanbul Review, February. https://doi.org/10.1016/j.bir.2024.02.009

Loo, M. K., Ramachandran, S., & Raja Yusof, R. N. (2023). Unleashing the potential: Enhancing technology adoption and innovation for micro, small and medium-sized enterprises (MSMEs). Cogent Economics and Finance, 11(2), 1–33. https://doi.org/10.1080/23322039.2023.2267748

Machado, E. A., Scavarda, L. F., Caiado, R. G. G., & Santos, R. S. (2024). Industry 4.0 and Sustainability Integration in the Supply Chains of Micro, Small, and Medium Enterprises through People, Process, and Technology within the Triple Bottom Line Perspective. Sustainability (Switzerland), 16(3). https://doi.org/10.3390/su16031141

Madhavan, M., Wangtueai, S., Sharafuddin, M. A., & Chaichana, T. (2022). The Precipitative Effects of Pandemic on Open Innovation of SMEs: A Scientometrics and Systematic Review of Industry 4.0 and Industry 5.0. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 152. https://doi.org/10.3390/joitmc8030152

Martínez-Peláez, R., Ochoa-Brust, A., Rivera, S., Félix, V. G., Ostos, R., Brito, H., Félix, R. A., & Mena, L. J. (2023). Role of Digital Transformation for Achieving Sustainability: Mediated Role of Stakeholders, Key Capabilities, and Technology. Sustainability (Switzerland), 15(14). https://doi.org/10.3390/su151411221

Martini, Setiawan, D., Adhariani, D., Harymawan, I., & Widodo, M. (2023). E-commerce and micro and small industries performance: The role of firm size as a moderator. Journal of Open Innovation: Technology, Market, and Complexity, 9(3), 100142. https://doi.org/10.1016/j.joitmc.2023.100142

Mishra, S. K., & Kushwaha, H. (2023). Managing litigation risk through business legal expense insurance: Facilitators and inhibitors for MSMEs. IIMB Management Review, 35(1), 57–70. https://doi.org/10.1016/j.iimb.2023.04.002

Modgil, S., Dwivedi, Y. K., Rana, N. P., Gupta, S., & Kamble, S. (2022). Has Covid-19 accelerated opportunities for digital entrepreneurship? An Indian perspective. Technological Forecasting and Social Change, 175, 121415. https://doi.org/10.1016/j.techfore.2021.121415

Mulchandani, K., Jasrotia, S. S., & Mulchandani, K. (2023). Determining supply chain effectiveness for Indian MSMEs: A structural equation modelling approach. Asia Pacific Management Review, 28(2), 90–98. https://doi.org/10.1016/j.apmrv.2022.04.001

Müller-Pérez, J., Garza-Muñiz, V. S., Acevedo-Duque, Á., García-Salirrosas, E. E., Esponda-Pérez, J. A., & Álvarez-Becerra, R. (2022). The Future of Tamaulipas MSMEs after COVID-19: Intention to Adopt Inbound Marketing Tools. Sustainability (Switzerland), 14(19). https://doi.org/10.3390/su141912714

Nithyanandam, G., Munguia, J., & Marimuthu, M. (2022). “Digital literacy”: Shaping industry 4.0 engineering curriculums via factory pilot-demonstrators. Advances in Industrial and Manufacturing Engineering, 5(March), 100092. https://doi.org/10.1016/j.aime.2022.100092

Pellegrino, A., & Abe, M. (2023). Leveraging Social Media for SMEs: Findings from a Bibliometric Review. Sustainability (Switzerland), 15(8), 1–16. https://doi.org/10.3390/su15087007

Prasad, S., Rao, A. N., & Lanka, K. (2022). Analysing the Barriers for Implementation of Lean-led Sustainable Manufacturing and Potential of Blockchain Technology to Overcome these Barriers: A Conceptual Framework. International Journal of Mathematical, Engineering and Management Sciences, 7(6), 791–819. https://doi.org/10.33889/IJMEMS.2022.7.6.051

Ragoobur, V. T., Seetanah, B., Jaffur, Z. K., & Mooneeram-Chadee, V. (2023). Building recovery and resilience of Mauritian MSMEs in the midst of the COVID-19 pandemic. Scientific African, 20. https://doi.org/10.1016/j.sciaf.2023.e01651

Rakshit, S., Islam, N., Mondal, S., & Paul, T. (2022). Influence of blockchain technology in SME internationalization: Evidence from high-tech SMEs in India. Technovation, 115, 102518. https://doi.org/10.1016/j.technovation.2022.102518

Rethlefsen, M. L., & Page, M. J. (2021). PRISMA 2020 and PRISMA-S: common questions on tracking records and the flow diagram. Journal of the Medical Library Association, 110(2). https://doi.org/10.5195/jmla.2022.1449

Rizi, Y. A., Dharma, F., Amelia, Y., & Prasetyo, T. J. (2023). Factors Affecting Trust and Interest in Transactions By Indonesian Msme Sellers in E-Commerce. Journal of Indonesian Economy and Business, 38(1), 19–42. https://doi.org/10.22146/jieb.v38i1.4394

Rojas-García, J. A., Elias-Giordano, C., Quiroz-Flores, J. C., & Nallusamy, S. (2024). Profitability enhancement by digital transformation and canvas digital model on strategic processes in post-Covid-19 in logistics SMEs. Social Sciences and Humanities Open, 9(December 2023). https://doi.org/10.1016/j.ssaho.2023.100777

Sastararuji, D., Hoonsopon, D., Pitchayadol, P., & Chiwamit, P. (2022). Cloud accounting adoption in Thai SMEs amid the COVID-19 pandemic: an explanatory case study. Journal of Innovation and Entrepreneurship, 11(1). https://doi.org/10.1186/s13731-022-00234-3

Semenog, A. (2020). DIGITAL TECHNOLOGIES IN THE CONDITIONS OF DIGITAL ECONOMY FORMATION. Scientific Notes of Ostroh Academy National University, “Economics” Series, 1(19(47)), 20–28. https://doi.org/10.25264/2311-5149-2020-19(47)-20-28

Srisathan, W. A., Ketkaew, C., & Naruetharadhol, P. (2023). Assessing the effectiveness of open innovation implementation strategies in the promotion of ambidextrous innovation in Thai small and medium-sized enterprises. Journal of Innovation and Knowledge, 8(4). https://doi.org/10.1016/j.jik.2023.100418

Supriyati, Suharman, H., & Supriadi, T. (2023). Business Strategy and Use of Information Technology Toward Asean Msmes Performance in the Post-Pandemic Crisis. Journal of Eastern European and Central Asian Research, 10(5), 886–897. https://doi.org/10.15549/jeecar.v10i5.1438

Surya, B., Menne, F., Sabhan, H., Suriani, S., Abubakar, H., & Idris, M. (2021). Economic Growth, Increasing Productivity of SMEs, and Open Innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 20. https://doi.org/https://doi.org/10.3390/joitmc7010020

Susanti, E., Mulyanti, R. Y., & Wati, L. N. (2023). MSMEs performance and competitive advantage: Evidence from women’s MSMEs in Indonesia. Cogent Business and Management, 10(2), 1–27. https://doi.org/10.1080/23311975.2023.2239423

Telukdarie, A., Dube, T., Matjuta, P., & Philbin, S. (2023). The opportunities and challenges of digitalization for SME’s. Procedia Computer Science, 217, 689–698. https://doi.org/https://doi.org/10.1016/j.procs.2022.12.265

Telukdarie, A., Philbin, S., Mwanza, B. G., & Munsamy, M. (2022). Digital Platforms for SMME Enablement. Procedia Computer Science, 200, 811–819. https://doi.org/10.1016/j.procs.2022.01.278

Tortora, A. M. R., Maria, A., Valentina, D. P., Iannone, R., & Pianese, C. (2021). ScienceDirect A survey study on Industry 4 . 0 readiness level of Italian small and medium enterprises. Procedia Computer Science, 180, 744–753. https://doi.org/10.1016/j.procs.2021.01.321

Valdez-Juárez, L. E., & Castillo-Vergara, M. (2021). Technological capabilities, open innovation, and eco-innovation: Dynamic capabilities to increase corporate performance of smes. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 1–19. https://doi.org/10.3390/joitmc7010008

Vu-Ngoc, H., Elawady, S. S., Mehyar, G. M., Abdelhamid, A. H., Mattar, O. M., Halhouli, O., Vuong, N. L., Ali, C. D. M., Hassan, U. H., Kien, N. D., Hirayama, K., & Huy, N. T. (2018). Quality of flow diagram in systematic review and/or meta-analysis. PLOS ONE, 13(6), e0195955. https://doi.org/10.1371/journal.pone.0195955


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